Introduction to Training

Anne was recently named Toyota Canada's #1 speaker
and was named one of Motorola's top speakers!

It's simple: do you want to increase your teams performance, leadership effectiveness, productivity and bottom line results? Then invest in your people. The return on investment is worth it. The Manchester Group studied this and found a greater than 5:1 return-on-investment ratio. Training increased productivity by 22 percent. What impact would that have on your bottom line? Want to bump that number up? Combining training and coaching increased productivity by 88 percent.

Anne's sessions are interactive, fun and innergizing. You will learn skills that can be quickly implemented to have immediate impact. Read what people are saying about Anne's courses.

Anne Offers Training in the Following Courses:

Communication Skills

Communication Skills

Presentation Skills - 1 Day

Presentation Skills - 2 Days

Conflict Resolution

The Enlightened Team Member

Customer Service

Customer Service Communications for Front Line Staff

Customer Service Communications for Supervisors and Managers

Customer Focused Conflict Resolution

Process Mapping for Customer Service Professionals

Leadership The Enlightened Leader

 
Modules and Sessions Include:

  • Performance Management 
  • Identifying and Leveraging Team Strengths
  • Coaching
  • Delegation
  • Motivation 
  • Teambuilding
  • Interviewing Skills
  • The Performance Appraisal
  • Performance Feedback
  • Managing Performance Problems
  • Individual and Team Conflict Resolution

 Anne is an authorized distributor of Inscape products, including DiSC.

 

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