Satisfaction. Productivity. Sense of purpose. Growth. Balance.  Got your interest? 

Want to enhance these in your life?  Have a look at your strengths.  Current research shows that only 12% of people in the workplace play to their strengths. What is everyone else doing?  Focusing on what they are not doing well, could do better, or don’t like. This creates a negative mindset which impacts performance, efficiency and passion for work and life.

Stuck in your job or your career but don’t know why? Often in our careers we stall.. get stuck in a rut… have a lack of clarity on our next step.  This rut, in fact, can be in any part of your life.  When this happens a coach can help.  A coach helps to get you unstuck, free you up to see further down the road, create a vision of where you would like to be, map it out and then support you as you make that plan a reality. 

You know the situation – you’re feeling positive and go into a meeting with someone who is obviously stressed. This stress impacts not just one person, but everyone in the room. It disrupts the flow of the meeting and the eventual outcome. As you make your way to another meeting you carry some of that stress with you. It spills over to others in the organization.

The pressure can increase to the point that one of your team members lets the stress be heard over the phone.  There are more and more demands being made of front line team members, and sometimes the pressure can be heard by your customer.  Building a strong customer service team is no easy feat.  Here are some suggestions for building and strengthening your team:

The average company loses half their customers in 5 years and half their employees in 4 years¹. This has significant impact to overall customer, employee, investor and supplier loyalty. Loyalty is the degree to which these groups are loyal to your product, service and organization.                    

Happy summer!  Kids are out of school and summer begins.  Are your kids bored yet??  Work- life balance takes on a new meaning with kids out of school.  Time becomes more precious.  There were some interesting study results on using commuting time to do work.  Is there ever enough time the day?  See the full article below for more details on using time in our daily commute.      

Have you ever thought about how many heartbeats you waste in striving for perfection?  Why does it have to be perfect? Why do we have to spend so much time trying to do it right?  Why not get rewarded for doing a great
job, regardless of whether it is perfect or just a great effort?

Why stress it?